6 months internship Group, Conference and Events

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Hilton Milan is located near the Central Station, a short distance from the city center and well connected with the major airports in Milan.

It has 319 rooms, of which 211 Hilton Guestrooms, 105 Executive Rooms and 3 Suites. For the most discerning traveler, the Executive Rooms offer additional services such as private check-in/check-out and exclusive access to our Executive Lounge with complimentary breakfast, snacks and drinks during the whole day.

The meeting area, our exclusive Hilton meetings is located on the first floor and includes 10 meeting rooms that can accommodate from 6 to 180 people. They are all lightened with natural light and equipped with the latest technologies, including wired and wireless Internet and video conferencing facilities.

Internship Group, Conference and Events

What will I be doing?

The intern will work alongside colleagues in the Groups and Events department for most of the internship period, supporting both in daily operations involving contact with guests at the hotel (Business Center) and in the back office.

Tasks will include handling:

communications via phone, fax, and email with clients;
preparing quotations and following up on requests;
entering guest group information along with related “specials,” and blocking rooms in the system;

Over the 6-month internship, the possibility of gaining exposure to other areas of Business Development (Reservations and Sales & Marketing) will be evaluated together with the Commercial Director.

What are we looking for?

A GC&E intern who serves Hilton Worldwide hotels and vacation brands always acts on behalf of our guests and works with other team members. To successfully perform this role, you should demonstrate the following attitude, behaviors, skills, and values:

Good organizational and administrative skills
Positive attitude and strong communication abilities
Commitment to delivering high levels of customer service
High level of computer literacy
Well-groomed appearance
English – intermediate to fluent level
Fluent Italian

It would be advantageous in this position to demonstrate the following capabilities and distinctions:

Previous experience in a Conference & Events function
Knowledge of hotel property management systems
Qualification, degree, or certification in a relevant field

What benefits will I receive?

As an extracurricular internship, your benefits will include a monthly reimbursement of €400, access to the staff canteen at lunchtime, coverage of urban travel expenses, free training, and discounts with affiliated companies.

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