Stage - Italie - Waldorf Astoria Rome Cavalieri - Tourisme / Hôtellerie - ref: 341503

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Nestled in a private 15-acre Mediterranean park on Rome’s highest hilltop, the Rome Cavalieri, A Waldorf Astoria Resort is the only luxury resort in the Eternal City.

Offering breath-taking panoramic views of Rome, with St. Peter’s Dome in full view, it is located just minutes from the historic centre. All 370 luxurious and finely appointed guest rooms and Suites are exceptionally spacious each with its own private balcony. Guests staying in Imperial Rooms and Suites enjoy complimentary access to both the Grand Spa and the services of the exclusive Imperial Club.

Sales Manager, Diplomatic & International Markets

We are looking for a Sales Manager with consolidated experience in diplomatic and international markets. A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

Specifically, you will be responsible for performing the following tasks to the highest standards:

Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels, including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Attend Sales events, as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit, manage, train and develop the Sales team

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: