Stage - Espagne - Accor Group - Tourisme / Hôtellerie - ref: 342565

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration?

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

SO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails

Quality Coordinator Trainee

SO/ Sotogrande, a luxury hotel located in the beautiful coastal town of Sotogrande, Spain, is seeking a detail-oriented and organized Quality Coordinator Trainee to join our team. This entry-level position offers an excellent opportunity for individuals passionate about maintaining high standards in the hospitality industry.

Assist in implementing and maintaining quality management systems throughout the hotel
Collect and analyze data related to guest satisfaction and service quality
Support the development and updating of standard operating procedures
Conduct regular quality audits and inspections in various departments
Collaborate with department heads to identify areas for improvement and implement corrective actions
Participate in quality-related training sessions for hotel staff
Prepare and present quality performance reports to management
Contribute to the continuous improvement of guest experiences and operational efficiency

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or related field preferred

Strong attention to detail and analytical skills
Proficiency in Microsoft Office Suite, particularly Excel
Excellent written and verbal communication skills
Ability to work efficiently in a fast-paced environment
Basic understanding of hospitality industry standards and practices
Problem-solving and critical thinking abilities
Previous internship or part-time work experience in hospitality or quality management is a plus
Willingness to learn and adapt to new quality management systems and tools
Fluency in English and Spanish

Additional Information

- Attractive incentive plan.
- Important discounts on Hotel services.
- Discounts in Accor group hotels and collaborating companies.
- Indemnités Compensatrices de Nourriture environ 180€ brut/mensuel

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