Stage - Cambodge - Accor Group - Tourisme / Hôtellerie - ref: 341604

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration?

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

Management Trainee for Butler

We are seeking a highly motivated and organized Management Trainee for Butler to join our prestigious hospitality team in Phnom Penh, Cambodia. This entry-level position offers an exciting opportunity to learn and grow in the luxury service industry while developing essential leadership skills.

Job Description

Assist in managing daily operations of the butler service department
Learn and implement high-end hospitality standards and protocols
Coordinate with other departments to ensure seamless guest experiences
Support senior butlers in providing personalized services to VIP guests
Participate in training programs to develop butler skills and knowledge
Help maintain inventory of supplies and equipment
Contribute to the development of service improvement initiatives
Assist in scheduling and coordinating butler team activities
Learn to handle guest requests and complaints professionally and efficiently
Support the implementation of health and safety procedures

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or related field

Excellent communication and interpersonal skills
Strong organizational and time management abilities
Keen attention to detail and problem-solving skills
Basic computer proficiency, including MS Office suite
Knowledge of hospitality industry standards and etiquette
Understanding of luxury service principles
Ability to work flexible hours, including evenings, weekends, and holidays
Fluency in English; knowledge of other languages is a plus
Internship or part-time work experience in hospitality or customer service is preferred
Willingness to learn and adapt to new challenges in a fast-paced environment
Professional appearance and demeanor