Stage - Belgique - Holiday Inn Brussels Airport - Tourisme / Hôtellerie - ref: 344333

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The Holiday Inn Brussels Airport is a prime destination for travellers seeking to combine comfort, convenience, and top-notch service.

Nestled near one of Europe's most dynamic airports, our hotel is more than just a place to stay—it's a haven of comfort and camaraderie.

We strive to deliver an unforgettable experience to each guest, and we're looking for individuals passionate about customer service and the hospitality industry to join our team.

Guest Relation Internship

We are seeking a Guest Relations Trainee for an immersive experience of at least five months. The start date would be in June 2026.

As a Guest Relations Trainee, you'll play a pivotal role in shaping our guests' overall experience.

Here's what you'll be doing:

Proactively engaging with guests, anticipating their needs, and resolving any issues with efficiency and courtesy.
Occasionally assisting with check-in and check-out procedures, providing personalized assistance to each guest.
Fostering meaningful conversations with our guests, forging lasting connections, and contributing to a warm and welcoming atmosphere.
Supporting the reception team, gaining a comprehensive understanding of the hotel's operations.

Our ideal profile?

Someone proficient in English (a good knowledge of French or Dutch is a plus!), enrolled in a hospitality school or similar program, and most importantly, someone with a burning passion for customer service.

If you identify with this description, don't hesitate to apply!

What to expect during your internship at Holiday Inn Brussels Airport?

- You will develop practical skills in hotel management and Guest Relations.
- You will have the opportunity to participate in internal training sessions and networking events.
- For students residing abroad, we offer accommodation.
- Complimentary lunch provided during your shifts.
- Schedules are from 7am to 3pm and from 3pm till 11pm.
- Collaborative work environment: Join a dynamic and collaborative team that encourages idea exchange and creativity.
- Wellness-focused company culture: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.
- Discounts on Products/Services