Stage - Italie - Casa Brera / Luxury Lifestyle Hotel By Marriott International - Tourisme / Hôtellerie - ref: 341646

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration?

As a world leader in the tourism market, there’s no better place than Marriott International to make your mark. By joining us, you will have the opportunity to meet and entertain people from around the world while building your experience.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories.

Casa Brera is an unexpected gateway in the heart of Brera. Redesigned by Studio Urquiola, Casa Brera offers 116 refined rooms, including 15 suites and the Milanese Suite.

Internship Guest Arrival Expert/Bellboy

Reporting to Lead Concierge the Intern will support both doorman and bellman tasks:

This is full-time position, 5 days a week with 2 days off.
The starting date is estimated on June 25.

The aim of the internship, in addition to an initial induction and orientation phase within the company, includes the following activities, which the intern will carry out alongside the Tutor and gradually with increasing autonomy:

In particular, the Guest Arrival Expert will focus on:

Provide a warm and sophisticated welcome and farewell to guests.
Assist with luggage handling, including loading, unloading, storage, and in-room delivery.
Escort guests to their rooms when needed and provide a brief orientation.
Offer information about hotel amenities, services, and local points of interest.
Assist in arranging transportation and recording advance requests.
Support in managing the hotel entrance, ensuring cleanliness and smooth traffic flow.
Help with valet service, including vehicle inspection and guest notifications.
Contribute to creating memorable experiences by anticipating guest needs.

Candidate requirements:

A warm, people-oriented demeanor and a team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills and multi-tasking ability
Great storytelling skills in English and at least intermediate Italian (both writing and speaking)

What we offer:

- A unique opportunity to be part of a luxury hotel where we celebrate your unique talent and provide growth opportunities.
- World-class training and development programs designed to enhance your skills and help you grow within the Marriott family.
- Work alongside extraordinary talents: award-winning, experienced hospitality professionals.
- Discounted hotel nights, meals, and access to the spa at over 9,000 hotels worldwide, because your well-being is very important.
- Discounts for friends and family.
- Breakfast at 5 euros during your stay at one of our European hotels.
- Participation in charity events, wellness activities, and support for the Milanese community through the TakeCare program.
- Performance programs and recognition.
- Canteen service.