Sales & Event Trainee

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration?

The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler.

The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea.

Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city.

Sales & Event Trainee

The Sales & Events Intern will work as a team member to create the most professional sales team in Nobu Hotel Barcelona. He/She will be of support to the Sales & Events team. The Intern must demonstrate high energy levels & provide consistently high levels of customer service and accurate and detailed work, whilst also working with Events Executive/Manager to establish and develop solid relationships with the decision makers within the market.

General responsibilities

To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Hotel policies and procedures.
To ensure that the hotel’s database is up to date.
Provide accurate and timely & handovers to front office complete with rooming list, breakfast vouchers and welcome letters.
Liaise with events executive/managers on any corporate, leisure or group issues and action as required, maintaining communication internally.

Specific Duties & Tasks

Learn all aspects of the Nobu hotel Barcelona and all pertaining points of interest of the destination
Learn hotel room categories, features, and the restaurant’s menu.
Learn and perform all aspects of marketing: creating collateral, updating the website, support the PR team, support events, participate in marketing operations meetings, handle marketing calendar, etc.
Support the Events team in proceeding to site inspections and organizing events.
Follow-up on client’s requests, pro-forma invoices, rooming-lists, payments of deposits and outstanding balances, etc.
Maintain complete records of all sales agreements, contracts, and quotes.
Ensure that the hotel’s database is up to date.
Negotiate with clients and draft proposals after the sale has been executed.
Collaborate with Sales & Events Executives/Managers on corporate, leisure or group issues by taking required actions and maintaining internal communication.
Attend and participate in all departmental meetings, training sessions and other information meetings as and when requested to do so.

Qualifications

Education & Experience: Currently studying hospitality management. Prior working experience in a hotel or restaurant is valuable.

Computer & Other Technical Skills: Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word. Micros a plus but not a must.
Communication: Must be fluent in English and intermediate Spanish valuable.

Physical Effort and Environment: Must be able to carry up to 6 kilos and must be able to sit or stand for 8 hours in one day based on business needs.

Work Schedule: Must be available to work during any shifts, including evening and, if required on occasion overnight. Must be available to work weekends and holidays if needed.

400€/month
1-week free stay in the Nobu Hotel
Free staff canteen (1 meal per day)

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Votre CV (PDF - Max : 5 Mo)

Votre lettre de motivation (PDF - Max : 5 Mo)

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