Stage - États-Unis - Accor Group - Tourisme / Hôtellerie - ref: 344138

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

Recreation Attendant

During a 6-12 week paid intenership, as a Recreation Attendant II you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities at the Beach and Pool.

What you will be doing:

Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, cabana set-up , distributing snorkel gear, surfboards, boogie board, floatation devices, kayaks, and provide instruction for proper usage of equipment.
Pick up and remove used towels and debris from the beach and pool deck areas throughout the day.
Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
Ensure a positive first impression of the beach & pool for our guests through detailed cleanliness, set-up and ambiance control.
Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features
Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
Perform opening/closing side duties as assigned and set the beach & pool according to standards and procedures
Be well versed in hotel fire & life safety/emergency procedures
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel

Your experience and skills include:

Ability to share Hawaiian culture, stories and lifestyle with guests in an engaging manner
Ability to focus attention on guest needs, remaining calm and courteous at all times
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage (‘Olelo Hawai’i)
Ability to work cohesively and collaboratively as part of a team
Detailed & service oriented with an eye for detail to be self-motivated and energetic.
Provide the necessary State and Federal Requirements to work in Recreation (Tuberculosis Clearance)
Valid Driver’s License
Additional certification(s) in Recreation will be an advantage (Lifeguarding, First Aid, CPR, AED)