Stage - Belgique - Hilton Brussels Grand Place - Tourisme / Hôtellerie - ref: 345228

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Welcome to Hilton Brussels Grand Place, a place where elegance meets warmth, and innovation blends with tradition. In the heart of Brussels, our iconic hotel embodies the spirit of the city: dynamic, cosmopolitan, and full of surprises.

Our team is our greatest pride; a group of dedicated professionals driven by a passion for hospitality and a desire to create unforgettable experiences for our guests.

Join us and discover a world where every day is a new adventure!

Management Trainee

The General Management Trainee will assist the General Manager/ Director of Operations of Hilton Brussels Grand Place with various administrative and operational tasks, ensuring the highest standards of guest satisfaction, financial performance, and team development. The ideal candidate will possess strong leadership skills, extensive experience in the hospitality industry, and a proven track record of driving operational excellence.

Key Responsibilities:

Conduct benchmark studies to analyze trends and competitive performance
Help to ensure guest satisfaction by addressing their needs and resolving issues
Assist in the reputation management of the hotel both online and offline by monitoring reviews and social media
Help to identify and leverage revenue opportunities to maximize hotel profitability
Act as a quality coach to ensure hotel standards are met and improved
Perform duty management tasks in the absence of senior management
Improve overall quality of the hotel through initiatives and improvement programs
Integrate gen z input to modernize services and attract a younger clientele
Utilize artificial intelligence (AI) to optimize operations and enhance guest experience
Maintain close relationships with the head of department (hod) team to ensure effective and harmonious collaboration

Our Requirements:

Hotel management or tourism student with an internship agreement of six months starting in November 2026.

Fluency in both English and French is essential for comfortable interaction with our international guests. Knowledge of Dutch or any other language is a plus!
Full of energy, you can work in a team while keeping a smile on your face.
Good leadership, interpersonal, and communication skills.
Problem-solving abilities and attention to detail.
Most importantly, you have a passion for hospitality and management.