Internship Assistant General Manager M/F / Menorca Experimental

Fondé par trois amis d'enfance Olivier Bon, Pierre-Charles Cros et Romée De Goriainoff en 2007 puis rejoints par Xavier Padovani en 2010, Experimental bouleverse les codes du secteur de l'hôtellerie et de la restauration en offrant une expérience unique d'hospitalité contemporaine à une clientèle exigeante dans le monde entier.

Célèbre pour avoir apporté la culture du bar à cocktails à Paris, le groupe exploite des bars à cocktails, mais aussi des bars à vins, des restaurants, et à partir de 2015 des Hôtels. Les destinations se diversifient au fil des années, de capitales européennes comme Paris et Londres, à des lieux plus saisonniers comme Ibiza ou Minorque pour l'été ou les pistes de ski de Verbier et Val d'Isère pour l'hiver.

Le groupe possède également des établissements à Venise, New York, Biarritz et les Cotswolds.

La philosophie du service est affirmée par trois principes clés : la qualité des produits, la précision du service et l'accueil chaleureux de nos clients.

Reborn from the glorious remains of a 19th century estate, with 30 hectares of land, Menorca Experimental is an agrotourism hotel that includes two restaurants based on locally sourced Mediterranean cuisine: the main farm, where we serve breakfast and dinner service, the terrace overlooking the pool where guests can enjoy a delicious lunch.

Internship Assistant General Manager M/F

We are seeking an Assistant General Manager H/F for a 6 months internship, to join our passionate team at Menorca Experimental.

Your duties and responsibilities will be the following:

Operational supervision

Work closely and assist the General Manager in day-to-day operations;
Delegate and assign duties to Managers and monitor performance to ensure adherence to group policies, standards and established operating procedures;
Insure coordination between each hotel & F&B department;
Cover shifts in all departments if needed as scheduled by the General Manager (Front office, Housekeeping, F&B).

Customer experience

Accountable for customer experience, ensuring amazing customer service is being always delivered;
Assist the GM with dealing with customer’s complaints.

Housekeeping

Follow-up on the general maintenance;
Punctual control of the rooms;
Help with the stock management.

HR supervision

Help communicate and coordinate all HR and operational needs;
Ensure health and safety legislation is being met.

ABOUT YOU

We are seeking a 6-month internship as part of hospitalities studies;

A driver's license and a vehicle (car or motorcycle) are required to access the hotel;
You are comfortable with computer tools including Excel.
You have a strong interest in the hotel/restaurant sector;
You speak English fluency. French proficiency is a plus.