Stage - Portugal - WOTELS - Tourisme / Hôtellerie - ref: 342297

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration?

Join WOTELS and grow with us!

At WOTELS, we believe that our success comes from our people. We are a fast-growing hybrid accommodation chain with 15 units and over 215 team members, dedicated to creating unique experiences for our guests.

Our hybrid concept includes hotels, hostels, guesthouses, aparthotels, and villas, offering diverse and dynamic environments where every team member plays a key role.

Our properties are located in Porto, Peniche, Ericeira, Sintra, Lisbon, Costa da Caparica, Lagos, Almancil, and Vila do Bispo, giving our teams the opportunity to work in some of Portugal’s most stunning destinations.

Hospitality Frontline Internship

Key Responsibilities:

Guest Relation:

Welcoming and checking in/out guestsAnswering queries about facilities, local attractions, and transportation
Managing guest feedback and resolving complaints
Offering personalized recommendations for local experiences

Front Desk Operations:

Using booking systems (online and in-house software)
Learn how to make cash and card payments
Answering phone calls and responding to emails
Coordinating room assignments and managing reservations
Engage with travelers, receive orders, and deliver beverages and refreshments following WOT protocols

Housekeeping:

To assist in keeping the hotel clean together with WOT cleaning ninjas staff

F&B:

Setting up and organizing the buffet breakfast before guests arrive
Supporting the bar.

Maintenance of Common Areas:

Ensuring common areas are tidy and well-maintained
Stocking supplies (brochures, maps, snacks) at the front desk
Supporting housekeeping when needed

Teamwork and Communication:

Coordinating with management and other departments
Attending team meetings and contributing ideas for improving the guest experience

About you

Currently enrolled in an education program

Able to provide an internship agreement
EU Citizen or have a VISA
Ready to Learn and have fun

Number of positions: 6
Free Accommodation (shared) - Free breakfast - Discounts with partner companies - 3 free nights in our units (after the conclusion of the internship) - Flexible dress code - 50% discount on drinks at our bars - Opportunity to enjoy, for free, one-time, activities such as tours, surf lessons, yoga, or any of our paid activities, subject to availability - Discounts on some of the merchandising products we sell.

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