Guest Relation Internship

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A modern, business-friendly hotel near Brussels Airport, with an easy access to the city center.

It's a free five-minute shuttle ride from Brussels Airport (BRU) to the stylish Holiday Inn® Brussels Airport hotel, where you can check in less than a minute at an automated kiosk.

Drivers arriving off the E40 and E19 motorways can park in one of 260 secure outdoor spaces for a low daily rate. With Diegem train station only 500 meters from the hotel, you can get to Brussels city center in 15 minutes.

Free shuttles also run to and from the offices of major companies near the hotel. Diplomats and delegates are within reach of the NATO headquarters. With its 24-hour Business Centre, inclusive Wi-Fi and 16 meeting rooms, the hotel makes an ideal base for corporate visits.
Leisure guests are well located for weekend breaks in Brussels, with the Grand Place and the Magritte Museum less than 10 km away. It's a short hop by train to buzzing bars serving the best Belgian beers.

Guest Relation Internship

We are seeking a Guest Relations Trainee for an immersive experience of at least five months. The start date would be in June 2026.

As a Guest Relations Trainee, you'll play a pivotal role in shaping our guests' overall experience. Here's what you'll be doing:

Proactively engaging with guests, anticipating their needs, and resolving any issues with efficiency and courtesy.
Occasionally assisting with check-in and check-out procedures, providing personalized assistance to each guest.
Fostering meaningful conversations with our guests, forging lasting connections, and contributing to a warm and welcoming atmosphere.
Supporting the reception team, gaining a comprehensive understanding of the hotel's operations.

Our ideal profile?

Someone proficient in English (a good knowledge of French or Dutch is a plus!), enrolled in a hospitality school or similar program, and most importantly, someone with a burning passion for customer service.

If you identify with this description, don't hesitate to apply!

What to expect during your internship at Holiday Inn Brussels Airport?

You will develop practical skills in hotel management and Guest Relations.
You will have the opportunity to participate in internal training sessions and networking events.
For students residing abroad, we offer accommodation.
Complimentary lunch provided during your shifts.
Schedules are from 7am to 3pm and from 3pm till 11pm.
Collaborative work environment: Join a dynamic and collaborative team that encourages idea exchange and creativity.
Wellness-focused company culture: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.
Discounts on Products/Services