Front Office Internship Dubaï

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration?

Everything about the 5-star Biltmore Hotel Villas is well planned to provide the utmost luxury and privacy in this urban oasis. Whether you choose a Three, Four - or one of our Five bedroom Villas with a large rooftop and bar, all of our Biltmore Hotel Villas have a special designed and equipped cinema theatre and an outdoor pool with jacuzzi feature. The Villas are fully equipped with hight-tech kitchen, washer/dryer and modern amenities including complimentary wireless Internet.

The villas with their modern contemporary design, considering high end finishes are ideal for families, celebrities and dignitaries alike.

Front Office Internship

General Responsibilities

Guest Services:

Welcome guests warmly upon arrival and ensure a seamless check-in/check-out process.
Handle guest inquiries, requests, and complaints efficiently and courteously.
Provide accurate information about hotel services, amenities, and local attractions.

Front Desk Operations:

Assist in managing room reservations and updates using the property management system.
Process payments, issue room keys, and ensure all guest information is accurate.
Maintain the cleanliness and organization of the front desk area.

Communication:

Collaborate with other departments to address guest needs and special requests.
Ensure proper handovers between shifts to maintain smooth operations.

Administrative Support:

Handle filing, documentation, and other administrative tasks as required.
Assist in preparing reports or summaries for the Front Office team.

Learning and Development:

Actively participate in training sessions to enhance knowledge of front office systems and procedures.
Shadow experienced team members to learn best practices in guest service delivery.

About you

Currently pursuing or recently graduated with a degree/diploma in Hospitality Management or a related field.

Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Positive attitude with a passion for delivering exceptional guest experiences.
Proficiency in MS Office and familiarity with hotel management software (e.g., Opera) is a plus.
Fluency in English; additional language skills are an advantage.

Number of positions: 3
AED 1500 - Housing Provided - Transportation, insurance, Airport pickup, Service charge, uniform provided by the company.

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Votre CV (PDF - Max : 5 Mo)

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