Stage - Irlande - Accor Group - Tourisme / Hôtellerie - ref: 342375

Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Vous aimez le secteur de l'hôtellerie-restauration?

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night.

The Hoxton is gearing up to open its very first hotel in Ireland in the beautiful capital city of Dublin. The Hoxton, Dublin will be home to 129 bedrooms of varying sizes, a lobby bar, historic bar, large ground floor restaurant and lobby restaurant, in addition to another first for us - a nightclub.

Assistant Night Manager

What you’ll do…

Assist management during the night and be responsible for the smooth running of the hotel.
Always maintain a positive and friendly attitude, even when working to achieve solutions to challenges.
Answer phones, sort out requests and anything that might arise, involving the team as needed.
Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately.
Carrying out the night audit procedures accurately, reporting any discrepancies and ensuring quick resolution.
Ensure the safety of guests overnight whilst they are tucked up asleep.
You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way.
Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
Assist the Night Manager with end of day procedures.

What we’re looking for…

Individuals. You’re looking for a place where you can be you; no clones in suits here.

Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
You’re not precious. We leave our egos at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
If we got stuck in a lift together, we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other, and has fun along the way.
Experience in a similar role with a demonstratable track record of excelling in front office operations and procedures.
If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage.
A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
It’s all about the attitude for us, someone who enjoys being helpful to others and isn’t easily flustered – there’s a smaller team working at night so confidence and knowing how to work things out by yourself are key.