Customer Application Engineer - Ingénieur d'Application Client - Client-Anwendungen Engineer

Réf. 170598911

CDI - Informatique - Développement

Pays : Suisse

Début : Dès que possible
Rém. : À définir

Ypsys automation SA



Customer Application Engineer - Ingénieur d'Application Client - Client-Anwendungen Engineer


Customer Application Engineer
Ingénieur d'Application Client
Client-Anwendungen Engineer


YPSYS Automation SA is a Swiss medium size company based in Geneva area.
Today, our business line dedicated to MES/MOM solution integration is quickly growing in Switzerland, France and Europe and we need new resources to strengthen our team.

Main activities:

  • MES (Manufacturing Execution System) implementation
  • Industrial performance and energy efficiency management

Targeted industrial sectors:

  • Pharmaceuticals
  • Food and beverage
  • Aeronautics
  • Electronics
  • Medical devices
  • Plastic injection…

Job description:

We are looking for motivated engineers, eager to learn, developing a passion for exchange, who will be requested to build highly customized MES solutions in close collaboration with YPSYS's team and our customers.
After an initial training and hand-over period of practice in a test environment, you will directly interact with customers under the guidance of an experienced collaborator.

In this challenging role, you will have to:

  • Integrate MES/MOM project(s), in accordance with development team standards
  • Create functional specifications (Mainly in English and sometimes in French or German) based on customer requirements
  • Exchange with the development team to:
    • Transmit and clarify the functional specifications
    • Report on bugs
  • Carry out the MES platform configuration
  • Provide customers with technical recommendations about IT issues and network architectures
  • Test user interfaces, dashboards and reports created by the development team; Ensure their quality and consistency
  • Prepare documentation and test scenarios to be used for the system acceptance phase
  • Proceed to the solution commissioning on-site (unit and functional tests)
  • Provide customers with support services and follow up on functional/technical issues during the life cycle of the project (on-site, hotline)
  • Deliver training to customers on the solution
  • Prepare and execute customer presentations and/or demos of our products and solutions
  • Assist the Sales Team in the RFI/RFQ/RFP responses preparation
  • Report on projects to the project manager

To be successful in this role you will need to:

  • Master the following technologies:
    • OPC
    • Fieldbus
    • Networks (IP, switch, LAN, WWAN)
    • Virtual machines
    • OS installation/configuration
  • Have a practical experience of MS SQL (preferred) or any other database
  • As an advantage, have the knowledge of:
    • C# or one object-oriented language such as Java
    • .NET, ASP.NET WEBFORMS or a web language
    • JavaScript / JQuery
    • HTML / CSS
    • GAMP methodology
  • Moreover, a good knowledge of Manufacturing Execution System (MES) would be highly appreciated

Main expected soft skills:

  • Methodic and self-organized
  • Analytical, at ease with system design and problem-solving
  • Ability to function in a distributed team and to work autonomously when required
  • Strong sense of responsibility, team spirit and sense of initiative
  • Ability to closely cooperate with the integration team while having a diplomatic constructive attitude with accounts
  • Autonomous, willing to travel and comfortable with working on-site
  • Inquisitive mind, motivated to get new skills
  • Aligned with YPSYS's core values: Careful listening, Respect, Dynamism, Involvement, Mutual Support, Spirit of initiative, Innovation, Continuous Improvement.

Other appreciated skills:

  • Knowledge of industrial automation, SCADA
  • Agile Development Methodology


  • English: Fluent (spoken and written)
  • French: Fluent (spoken and written) for a job located in Gland
  • OR
  • German: Fluent (spoken and written) for a job located in Basel


  • B driving license
  • Willingness and ability to:
    • Travel up to 20% and work for one week on customer site in Europe
    • Occasionally work non-standard work hours


As soon as possible



Ypsys automation SA
Service recrutement
1196 Gland (CH)

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