French Customer Support Specialists - Bucharest

Réf. 259661

CDI - Tourisme / Hôtellerie

Pays : Roumanie - Bucharest

Début : dès que possible
Rém. : À définir

Morgan McKinley

Morgan McKinley

Specialist recruitment agency. Providing jobseekers with career advice, job opportunities and market insights

French Customer Support Specialists

Our client has exciting opportunities for French Customer Support Specialists to be based full time in Bucharest.  

You will be working on an account that is a global leader in the field of online accommodation and enables people to travel the world giving them flexible, affordable options.

You will have a love for travel that will be reflected in your ability to understand the customers' needs. This will be complemented with your user knowledge of online travel booking.

Accountabilities:

  • Provide friendly and efficient service
  • Identify and escalate issues appropriately
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails
  • Research information and troubleshoot problems using available resources
  • Be a first point of contact to handle customer queries.
  • Respond professionally to inbound phone calls with a friendly manner, including urgent situations

Personality Attributes:

  • Fluency in English and French
  • Patient
  • Empathetic
  • Active
  • Natural Communicator
  • Friendly
  • Target driven
  • Multitasking

Benefits:

  • Bonus scheme
  • Free GP available on-site
  • Sports and social club
  • Subsidized canteen
  • Opportunities for progression

This is an exciting opportunity to grow and meet like-minded people while working in a multicultural atmosphere.

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Contact

Morgan McKinley
Evin Murray
NC
0000 Cork

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